Ubuntu Matrix Defenders

As described in the Moderation and Defense of our Matrix Community, Defenders help the Ubuntu community by fighting spam and other obvious forms of abuse within Matrix. They have the ability to help every official room that is hosted on the Ubuntu homeserver, and has the Moderator bot properly configured.
A Defender is not a Moderator, and will never get involved in moderation decisions beyond the cases described above.

How do I become a Defender?

Defenders have very high privileges in the Matrix homeserver, and their actions have important consequences. Because of that, they are hand picked by the Matrix Council.
More information on how to become a defender can be found in this section of the Moderation and Defense of our Matrix Community

Configure your Element client

In order to receive urgent requests of help, Defenders need to setup a special filter in their Element client. this will trigger rooms notification in red, as if someone sent a private message.

  1. Open the Element client.
  2. Hover over your user avatar, at the top left of the Element client.
  3. Select “All Settings”.
  4. Select the “:bell: Notifications” menu.
  5. In the “Mentions & keywords” section, make sure that the “Messages containing keywords” is set to “On”.
  6. In the text field marked with “Keyword” in the “Mentions & keywords” section, type !defenders.
  7. Click on the “Add” icon to add the keyword.
  8. Confirm you can see the keyword !defenders below the text field marked with “Keyword”.

How do I contact a Defender?

Defenders can be contacted in this Matrix room: #matrix-ops:ubuntu.com. In order to draw defenders attention you can add this in your message !defenders.

Useful documentation

If you are looking to become a Defender, or if you are already one, you can refer to the documentation below for general direction and help.

Previous Moderation and Defense Next Moderators

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